äkta nails studio

Cancellation & Rescheduling Policy To respect the time reserved for every client, the following policy is in effect: • Rescheduling: If you need to reschedule your appointment, you must notify us at least 24 hours in advance. Your deposit will be transferred to your new appointment only when the request is made within this timeframe. Rescheduling requests made with less than 24 hours’ notice will result in the loss of the deposit. • Cancellations: Cancellations made with less than 24 hours’ notice will result in the loss of the deposit. Cancellations made less than 20 minutes before the scheduled appointment will be charged 50% of the booked service. • Late Arrivals: A 15-minute grace period is allowed for all appointments. Clients arriving more than 15 minutes late will have their appointment canceled and will be charged 50% of the booked service. This allows us to stay on schedule and respect the time reserved for every client. • No-Shows: Clients who do not attend their appointment without notice will be charged 50% of the booked service. Clients with an unpaid cancellation, late arrival, or no-show fee must pay the outstanding balance before booking any future appointments. Thank you for respecting our time and helping us provide the best experience for every client. 🤍